FAQ

The STELLAR DÉCOLLETAGE regime is a total breast care​ regime, consisting of gentle cleansing, daily skin nutrition and protection for the breast and décolletage. Products work independently to give exceptional results, or use together to form a high performance regime.

You can purchase our products online. You can find our products in The Audley Pharmacy, in Mayfair London. 36 South Audley St, Mayfair, London W1K 2PL. If you have any queries about the products please get in contact with customer services at info@stellardecolletage.com.

We are against animal testing and don’t conduct or commission animal testing on any of our products.

Our products are suitable for vegetarians.

Our products are suitable for vegans with the exception of the Sleep Complex (as it contains milk).

None of our products contain ingredients at levels which should cause concern during pregnancy. However, if you have any concerns at all we advise you to consult your GP or pharmacist and show them the ingredient list before using the product. Our ingredients lists are available on our website and on all product cartons.

STELLAR DECOLLETAGE products are formulated without Parabens, Sulphates, Mineral Oil, Palm Oil, Silicon, Lanolin, SD Alcohol, Plastic Microbeads, Formaldehyde, Mica.

Ingredient lists for each product can be found on the corresponding product page on the website and on the product cartons.

All our formulations have been developed without harsh chemicals. But it is possible to be allergic to anything, including natural ingredients. If you suspect you have a sensitivity we would recommend that you get in touch with our customer service team who can provide you with a small sample so you can carry out a patch test ahead of buying the product. Customer services can be contacted at info@stellardecolletage.com.

Yes, at any time you can log in and alter your personal details.

We accept PAYPAL, Visa, Mastercard.

Yes, our store is PCI compliant and we do not store credit card details.

We hope that you are delighted with your order, however if you are not completely happy with your purchase, simply return the unused goods to us in their original condition within 7 days of receipt. Unfortunately, we cannot give a refund for goods which have been opened, used, damaged by you after receipt or are not in a condition for resale, unless you have had an adverse reaction.

The cost of the return is payable by the customer. Please ensure that the package is wrapped securely. We also recommend that you use a recorded delivery service and retain your proof of postage as we cannot accept liability for goods lost in transit.

Please send returns to PVR Works Ltd, PO Box 338, St Annes FY8 9HZ

If you are returning your items owing to an incomplete or incorrect delivery, or an adverse skin reaction please contact customer services at info@stellardecolletage.com ahead of posting.

UK mainland orders received by 12 noon, Monday to Friday, will be dispatched the same day for the next day delivery option and the following day for standard delivery.

Orders are processed and shipped on business days only (Monday through Friday, excluding bank holidays).

Standard delivery is £4.95 - requires a signature - allow 2-3 working days

Next day delivery is £7.95 - requires a signature - next working day

If you would like your delivery sent to an address outside of mainline UK, please get in contact with our customer services team before placing your order and we can advise you of the shipping rates to your destination. Customer services can be reached at info@stellardecolletage.com

Please contact press@thisisbeautymart.com, who will be happy to help.
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